Beard Brothas, LLC - 30-Day Return Policy
We want you to be completely satisfied with your purchase from Beard Brothas. If for any reason you are not satisfied with your product, you may return it within 30 days from the date of purchase for a full refund.
Return Eligibility:
- The return must be initiated within 30 days of the original purchase date.
- Product should not show excessive use.
- The product must include all original packaging, labels, and accessories.
Return Process:
- Contact our customer support team via email at customerservice@beardbrothas.com to initiate the return process. Please provide your order number and a brief explanation of the reason for the return.
- You can save time by using our Customer Returns Portal. Note: If your order is not in our portal, please email us for a return label (this occurs on orders where Amazon is used as our delivery service).
- You will need your order number and zip code. Your order number can be found within the order confirmation email that was sent after your purchase.
- Once approved, print the return label provided by the portal.
- Carefully package the product in its original packaging, ensuring that it is adequately protected during transit.
- Ship the return package.
- Once received, inspected, and approved, your refund will be issued in the original form of payment used for the purchase.
Exceptions:
- Products purchased from third-party retailers or distributors must be returned in accordance with their respective return policies.
Please note that this return policy applies only to purchases made directly through the Beard Brothas Online Store. If you have any questions or need further assistance, please contact our customer support team.
